Burnout in the technology sector | Information direction

As more organizations embark on the digital transformation of their businesses and the need for technology and related services grows, tech workers are facing burnout and facing their own mental health issues.

A study by Yerbo, a provider of mental health tools, found that two in five IT workers are at high risk of burnout due to longer hours and more demanding workloads. In addition, another survey of over 1,800 Salesforce professionals shows that more tech workers in full-time roles have experienced burnout during COVID-19 compared to pre-pandemic.

What causes burnout?

“I think that in general, burnout among technologists happened in stages. For example, two years ago, when the pandemic began, everyone went home. So the technology had to be adapted,” said Christine Gadsby, vice president of product security for Blackberry.

She adds that much of this burnout and mental breakdown was due to a lack of work-life balance. Now people have the opportunity to work anywhere.

“There is no division, in fact there is none. It just becomes work,” she said.

In addition, according to Léger’s Great Workplace Study for Hamster, 31% of workers have difficulty motivating themselves to work when they are at home.

The study also shows that Canadian worker satisfaction is down 3% and job engagement is down 6% year-over-year.

According to Vaibhav Sinha, chief technology officer of BlocPal, a Vancouver-based fintech company, mental health issues have never been as prevalent in the tech sector as they are now.

“In IT, where remote work has become the norm, there is less and less between work and home life,” he said. “People have the impression that their working days have become endless. We have seen this lead to employees working longer hours and increasing business performance. »

Burnout among security professionals

Burnout among cybersecurity professionals is skyrocketing as data theft and other cyberattacks skyrocket and businesses are ill-prepared to respond. With small teams of security professionals across industries and an estimated 600,000 cybersecurity jobs in the US, employee turnover caused by burnout can be a significant security risk.

Christine Gadsby says that with the increase in cyberattacks, the workload has increased, making it harder for cybersecurity professionals to work.

To solve the problem

In terms of solving burnout and mental health issues with technology, Christine Gadsby says that “using technology to manage technology” will help alleviate the heavy workload many workers face. She goes on to note that optimizing automation is an important step.

For more details, the original article (in English) is available on the website IT world of Canadasister publication Information direction.

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French translation and adaptation by Renaud Larue-Langlois.

Tags: burnout, study, SalesForce, Yerbo